HURRICANE POLICY

Sept. 20, 2021

At Cabo Hospitality, we take the stress out of planning a vacation during Hurricane Season(June to November). Our Hurricane Policy was created to ensure your vacation is stress-free. If a hurricane directly hits Los Cabos while you are on vacation, we will gladly offer a reschedule the number of unused nights.

 

The policy will go into effect once the hurricane hits any Los Cabos area.

 

CANCELLATIONS

No penalties will be for all passengers scheduled to travel within 72 hours or less before a hurricane strikes. Guests must contact us at info@cabohospitality.com.

 

NO SHOW

No-show penalties will be waived up to 3 days after a hurricane strikes.

 

RESCHEDULING

If guests wish to postpone their vacation and travel at a later date or if they are unable to travel because of flight cancellations, they have the following options:

  1. Cabo Hospitality will guarantee their original rate for travel for up to 6 months. Guests wishing to utilize this option must reschedule their trip within 90 days following a storm. Rate protection will only apply to the number of original nights and the number of guests booked. Additional nights or guests will be booked at the current rate, and no name changes are allowed. Space is subject to availability, and blackout periods apply. 

  2. Guests can arrive on the first available flights after the storm and simply book the same number of nights, confirmed at the same rate (based on availability).

This policy is for individual travel booked directly with Cabo Hospitality; it does not apply to groups or 3rd parties.

Groups contracted directly with Cabo Hospitality shall refer to their specific contract policies.

Bookings made through Tour Operators or 3rd party websites must contact their original booking source for information on the Hurricane Policy for their reservation.