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Privacy Policy

Cabo Hospitality LLC (“we,” “our,” or “us”) respects the privacy of our customers, partners, and visitors. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it across all Cabo Hospitality brands, programs, and services — whether in-person, online, or through our partners.

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By using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

Aug. 07, 2025

This Privacy Policy applies to all Cabo Hospitality brands, programs, and services, including but not limited to:

  • Dining, nightlife, and entertainment reservations.

  • Events, tours, and activities.

  • Digital memberships and passes (including Baja Pass).

  • Hotel and travel partnerships.

  • Any future services, experiences, or products we introduce.

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It applies whether you interact with us in person, online, through our websites or mobile apps, via third-party booking partners, or by phone, email, or messaging platforms.

Scope

We collect personal information when you:

  • Make a reservation, booking, or purchase.

  • Sign up for memberships, passes, or promotional programs.

  • Contact us via email, phone, messaging apps, or customer service channels.

  • Participate in contests, surveys, or marketing campaigns.

  • Visit our websites, mobile apps, or affiliated partner platforms.

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This may include:

  • Name, email address, phone number, and mailing/billing address.

  • Payment information (processed securely via third-party providers — we do not store full card numbers).

  • Booking details such as date, time, group size, and package preferences.

  • Digital membership identifiers.

  • Device IP address, browser type, and usage data.

  • Location data (if enabled on your device).

  • Communications you send to us.

Information We Collect

How We Use Your Information

We use your personal information to:

  • Process and manage reservations, purchases, or memberships.

  • Send booking confirmations, reminders, or relevant updates.

  • Deliver promotional offers and loyalty rewards (with your consent).

  • Improve our services, marketing, and customer experience.

  • Meet legal and regulatory obligations.

Sharing Your Information

We may share your information:

  • With service providers (e.g., payment processors, booking systems, email/SMS platforms).

  • With partner venues and activity providers to fulfill your booking or membership benefits.

  • With legal authorities when required by law or to protect our rights.

  • As part of a business transfer (sale, merger, restructuring).

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We do not sell your personal information to third parties for their own marketing.

Your information may be stored and processed in the United States and Mexico, or in other countries where our partners operate.


We take steps to ensure adequate safeguards are in place, including:

  • Only transferring to countries with adequate legal protections; or

  • Using contractual protections such as standard data protection clauses.

International Data Transfers

Special Note on Minors

Our services are generally intended for customers aged 18 and older, except where specifically stated (such as certain family-friendly tours or activities available through our partners).

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We do not knowingly collect personal information from children under 13. For activities that may involve minors:

  • We may require the booking to be made by a parent or legal guardian.

  • Any personal data of minors will only be collected with parental consent and used solely to fulfill the booking.

 

If you believe we have collected personal data from a minor without proper consent, please email info@cabohospitality.com and we will remove it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Limit or object to how we process your data.

  • Withdraw consent for marketing.

  • Request a copy of your personal data in a portable format.

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To exercise these rights, email: info@cabohospitality.com​ We will respond within legally required timeframes.

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You can learn more about cookies at the following sites:

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in.

  • Maintain your booking or membership session.

  • Analyze site and app usage to improve our services.

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You can disable cookies in your browser settings, but some features may not work as intended.

Security & Retention

We protect your personal information using:

  • Data encryption

  • Secure servers

  • Access controls

 

We retain data only as long as needed to provide services, meet legal obligations, or resolve disputes. Once no longer needed, data is securely deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.” Significant changes will be communicated to you directly where required by law.

Contacting Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our team here. We will attempt to resolve any complaints regarding the use of your Personal Information per this Privacy Policy.

Contact Us

Thank you for your interest in Cabo Hospitality! If you have any questions or inquiries, please do not hesitate to contact us. Our team is dedicated to providing exceptional service and ensuring that your experience with us is unforgettable.

 

You can contact us via phone or email; we will gladly assist you with any questions or concerns. Alternatively, you can fill out the form below, and one of our representatives will get back to you as soon as possible.

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We look forward to hearing from you and helping you plan your next adventure with Cabo Hospitality!

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